Customer Experience Director

3 weeks ago


Spokane, Washington, United States The Historic Davenport Hotel, Autograph Collection Full time
Key Responsibilities
  • Oversight of front desk operations, ensuring top-notch customer service and efficient daily operations.
  • Management of human resources functions, including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, and maintaining a skilled and motivated workforce.
  • Collaboration with other departments to create a seamless guest experience.


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