Customer Service Liaison

3 weeks ago


Channelview, Texas, United States Alltex Staffing Personnel Full time
About the Job

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Alltex Staffing Personnel.

Key Responsibilities:
  1. Respond to customer inquiries and concerns in a timely and professional manner.
  2. Provide exceptional service to clients, vendors, drivers, co-workers, and incoming prospects.
  3. Assist customers with product information, order placement, and freight updates.
  4. Process orders accurately and efficiently.
  5. Resolve customer issues and complaints in a timely and effective manner.
  6. Maintain accurate records of all customer interactions.
  7. Collaborate with team members to ensure excellent customer service.
  8. Stay up-to-date on product knowledge and company policies.
Qualifications:
  • Previous experience in customer service in manufacturing, logistics, fabrication, or warehouse settings.
  • Excellent communication and interpersonal skills.
  • Ability to read and write English; Spanish a plus.
  • Ability to problem-solve and multitask in a fast-paced environment.
  • Proficient in Microsoft Office, Word, Excel, and data entry.
  • Positive attitude and strong work ethic.
  • Ability to work well in a team environment.
  • Flexibility to work occasional weekends or evenings as needed.
  • Type 35 WPM.


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