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Assistant Manager

2 months ago

Somers Point, New Jersey, United States Planet Fitness - NJMA One World Fitness Full time
Job Overview

We are seeking a highly motivated and experienced Assistant Manager to join our team at Planet Fitness - NJ/MA One World Fitness. As a key member of our management team, you will play a vital role in ensuring the success of our gym operations and delivering an exceptional Judgement Free member experience.

Key Responsibilities
  • Staff Management: Assist in recruiting, hiring, training, and developing a high-performing staff consisting of Member Service Representatives, Trainers, and Custodians.
  • Customer Service: Maintain a welcoming atmosphere for all members, prospective members, and guests, ensuring staff follows superior customer service guidelines.
  • Operations Oversight: Assist with staff management, provide backup support to the Club Manager as needed, and ensure the cleanliness and maintenance of the facility.
  • Administrative Tasks: Assist with ordering supplies, tracking statistics and reports, and performing other administrative duties as required.
Requirements
  • Customer Service Skills: Superior customer service skills, preferably in the fitness industry.
  • Experience: Experience working as a Member Service Representative at Planet Fitness.
  • Leadership Skills: Solid supervisory, diplomacy, and listening skills.
  • Technical Skills: Basic computer proficiency (Microsoft Suite).
  • Physical Demands: Continual standing and walking during shift, occasional lifting up to 50 lbs, and exposure to toxic chemicals.