Training Specialist

3 weeks ago


Oak Park, Illinois, United States DISH Full time
{"Job Title": "Trainer II", "Job Description": "Job Summary

The Trainer II plays a critical role in delivering high-quality training programs to DISH TV Satellite Installation Technicians. This position is responsible for the successful onboarding of new-hire technicians, ensuring they meet customer expectations for workmanship and service.

Key Responsibilities
  • Collaborate with training management to identify areas for improvement and develop targeted training initiatives.
  • Design and deliver training sessions using various instructional methods, including individual education, group instruction, lectures, demonstrations, and workshops.
  • Utilize a range of teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and resource materials.
  • Develop and implement testing and evaluation procedures to assess trainee knowledge and skills.
  • Conduct training sessions on topics such as satellite TV installation, on-the-job training, customer service, sales techniques, health and safety practices, promotional development, home entertainment installation, broadband Internet installation, and network security.
Requirements
  • Bachelor's degree or one year of related experience preferred.
  • Excellent presentation, facilitation, organizational, analytical, interpersonal, and written/oral communication skills.
  • Ability to work in a fast-paced, growth-oriented, and time-critical environment.
Compensation and Benefits

The base pay range for this position is $63,150.00/Year - $70,000.00/Year. DISH offers a comprehensive benefits package, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.

", "Language Code": "en-US"}

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