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Retail Sales Associate

2 months ago

Madison, Wisconsin, United States Macy's Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Macy's. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain a strong knowledge of Macy's products and services, including sales systems and loyalty programs.
  • Assist customers in finding products, answering questions, and making recommendations to drive sales and customer satisfaction.
  • Maintain a clean and organized sales floor, including merchandise recovery and restocking.
  • Process transactions accurately and efficiently, including handling returns and exchanges.
What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A comprehensive training program to ensure your success in the role.
  • The opportunity to work with a diverse and talented team of colleagues.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.