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Customer Service Ambassador

1 month ago

Gloucester, United States Planet Fitness - Excel Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service and creating a positive member experience.

Key Responsibilities
  • Check members into the system and assist with new account sign-ups.
  • Facilitate updates to member accounts and respond to member questions and concerns.
  • Provide detailed cleaning in all areas of the facility.
Requirements
  • Exceptional customer service skills and ability to interact positively with members and coworkers.
  • High school diploma or equivalent required.
  • Must be 18 years of age or older.
What We Offer
  • A dynamic and growing work environment.
  • Opportunities for career advancement.
  • A competitive salary and benefits package.