Customer Service Representative

4 weeks ago


Gloucester, United States Ollie's Bargain Outlet, Inc. Full time

Customer Service Representative

The Customer Service Representative at Ollie's Bargain Outlet, Inc. plays a vital role in ensuring a positive shopping experience for our customers. This individual is responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various sales and operational tasks.

Key Responsibilities:

  • Greet and Acknowledge Customers: Greet every customer with a smile and a friendly approach, building long-term customer loyalty.
  • Operate the Register: Accurately and efficiently operate the register, process transactions, and handle customer refunds.
  • Assist with Sales and Operations: Assist with receiving merchandise, pricing items, merchandising product, and recovering the store.
  • Communicate with Team Leaders: Communicate customer needs and concerns to Team Leaders when necessary.
  • Maintain Store Appearance: Maintain a clean and organized store environment, completing any additional responsibilities as assigned.

Qualifications:

  • Education: High School diploma or equivalent preferred.
  • Experience: 6 months of prior retail experience preferred.
  • Physical Requirements: Ability to lift and carry up to 50 pounds, push and pull up to 35 pounds, and stand for extended periods.

Ollie's Bargain Outlet, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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