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Security Service Technician

2 months ago

Flagstaff, Arizona, United States Tri-M Group Full time
Job Summary

We are seeking a highly skilled and motivated Security Service Technician to join our team at The Tri-M Group, LLC. As a key member of our service team, you will be responsible for providing exceptional service and support to our customers, ensuring their electrical and security systems are functioning properly and efficiently.

Key Responsibilities
  • Assist higher-level technicians with field service problems and provide independent field service as necessary on surveillance and card access systems.
  • Perform field preventive maintenance on electrical and security systems.
  • Provide hardware service on control-related devices.
  • Provide limited on-site software support as necessary.
  • Assist Service Technician 1 with mentoring and learning new skills.
  • Conduct field testing of defective components.
  • Assist with system start-up and troubleshooting of new and existing systems.
  • Complete paperwork to process material repairs and returns.
  • Maintain good housekeeping in the service shop.
  • Perform quarterly inventory of in-house and truck stock.
  • Complete necessary PM, work ticket, material list, credits, and requisition paperwork to support field work.
Requirements
  • High school diploma or equivalent; post-high school education in a related field is desirable, as well as 2-3 years of hands-on experience.
  • Ability to understand electrical, mechanical, and control drawings, specifications, and schematics.
  • Ability to organize and administer multiple tasks with good attention to detail.
  • Elevated knowledge of electrical trade and applicable electrical codes as they apply to electrical and security-related work.
  • Must be confident, decisive, and self-motivated.
  • Elevated math and logic skills as they relate to systems work.
  • Elevated troubleshooting and problem-solving skills.
  • Strong customer service skills.
  • Ability to work a frequently changing schedule to meet customer demands.
Physical Requirements
  • Working 40 hours/week, scheduled in 8 to 10 hour shifts.
  • Standing and climbing 4 to 6 hours/day.
  • Kneeling, lifting, reaching above shoulders, and bending 4 to 5 hours/day.
  • Twisting (180°) and walking 2 to 3 hours/day.
  • Squatting and sitting 1 to 2 hours/day.
  • Lifting weights of 0 to 75 lbs. at the following frequencies: continuous lifting of 10 to 35 lbs.; frequent lifting of 35 to 50 lbs.; occasional lifting of 50 to 75 lbs.
  • Ability to lift from floor to above shoulder.
  • Repetitive use of hands includes: continuous grasping up to 50 lbs.; frequent pushing and pulling of 50 to 75 lbs.; and fine motor coordination for receptacle installation and wire terminations.
  • Repetitive use of feet is required for operating heavy equipment, conduit benders, and vertical climbing.
  • Vision adequate for blueprint reading and color coding for wire identification.
  • Balance adequate for continuous climbing of ladders, scaffolds, and lifts.
  • Environmental factors include working in temperature extremes of 0°F to 100°F; up to 8 hours inside or outside; atmospheric exposure to dust, gases, fumes, and odors within the Permissible Exposure Limits (PEL).
  • Special hazards include exposure to mechanical, electrical, chemical, and potentially explosive hazards.
  • Personal protective equipment includes use of hard hat, safety glasses, protected-toe boots, and appropriate gloves for the task.
Benefits
  • Fair and competitive pay.
  • Comprehensive Medical, Prescription, Vision, and Dental Insurance.
  • HRA Spending Account.
  • Employer-paid Life and AD&D Insurance.
  • Seven Paid Holidays.
  • Vacation and Sick Leave.
  • 401k Retirement Program with Company Match.
  • Employee Assistance Program.
  • And much more

We are an employee-owned company that places our employees first, knowing that a highly trained, skilled, and compensated workforce can better serve our customers, our families, and our communities. We've built a reputation for delivering quality and professional commercial electrical services with safety as a top priority.

We are an equal opportunity employer and welcome applications from qualified candidates without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.