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Retail Sales Associate

2 months ago

Mountain View, California, United States Kohl's Corp. Full time
About the Role

In this position, you will provide exceptional customer service in a fast-paced retail environment, focusing on delivering consistent execution and operational efficiency.

You will be responsible for delivering speed of service transactions while creating a compelling customer experience.

Key Responsibilities
  • Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise, and properly handle different methods of payment.
  • Accurately and efficiently execute point of sale and customer service standards based on company guidelines, providing courteous, friendly, fast, and efficient service.
  • Meet or exceed individual goals, such as credit and loyalty targets.
  • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
  • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, and using available tools and resources while meeting Kohl's brand standards.
  • Participate in daily service processes, such as register and cash balancing, change orders, and replenishing supplies.
What You'll Do
  • Deliver exceptional customer service, ensuring a positive shopping experience for all customers.
  • Operate a cash register, scan items, and process transactions accurately and efficiently.
  • Meet or exceed individual sales and customer service goals.
  • Support inventory management and accuracy through proper point of sale and merchandise disposition practices.
  • Participate in training and development programs to enhance skills and knowledge.
Requirements
  • Excellent customer service skills and ability to multitask with strong attention to detail.
  • Verbal and written communication and interpersonal skills.
  • No retail experience required.
  • Must be 16 years of age or older.
  • Flexible availability, including days, nights, weekends, and holidays.
Preferred
  • Client-facing retail or service industry experience.
Benefits

Kohl's offers a variety of benefits to associates, including WORK LIFE BALANCE, HEALTH & WELLNESS, SAVINGS & RETIREMENT BENEFITS, INSURANCE PROGRAMS, and LIFE EVENTS.