Head of Hospitality Operations

5 days ago


Fort Mill, South Carolina, United States Primo Investments LLC Full time
Job Details

We are seeking an experienced Head of Hospitality Operations to lead our housekeeping department. The ideal candidate will possess strong leadership skills, a keen eye for detail, and the ability to inspire a high-performing team.

Salary Range: $60,000 - $75,000 per year

As the Head of Hospitality Operations, you will be responsible for overseeing all aspects of housekeeping, including supervision, training, and evaluating staff performance. Your primary goal will be to deliver exceptional guest experiences through precise execution of cleaning protocols, efficient supply chain management, and consistent adherence to quality standards.

Key Accountabilities:

  • Develop and implement strategic plans to enhance guest satisfaction and loyalty
  • Lead by example, promoting a culture of excellence and respect within the team
  • Foster collaboration between departments to streamline operational processes
  • Analyze performance metrics to identify areas for improvement and implement corrective actions
  • Ensure compliance with company policies and industry regulations

Requirements:

  • Bachelor's degree in hospitality or a related field (desired)
  • At least three years of experience in senior housekeeping roles or comparable positions
  • Exceptional leadership, interpersonal, and communication skills
  • Able to prioritize tasks, manage stress, and meet deadlines
  • Strong analytical and problem-solving abilities


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