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Patient Services Coordinator
2 months ago
Position Overview:
This role is pivotal in facilitating smooth patient interactions, focusing on efficient check-in and check-out procedures. You will be responsible for addressing patient inquiries regarding facility protocols and services, coordinating appointment schedules, managing special requests, and overseeing invoicing and payment collection.
Key Responsibilities:
- Engage with patients to ensure a seamless experience during their visits.
- Answer questions related to the medical center's policies and offerings.
- Schedule and confirm appointments, accommodating patient needs.
- Handle invoicing and fee collection with accuracy.
- Perform various administrative duties, including answering phone calls and maintaining cleanliness in the office.
Qualifications:
This position requires a high school diploma or equivalent. Preference will be given to candidates with one to two years of clerical experience in a healthcare setting.
About the Company:
Lake Norman Regional Medical Center has been dedicated to delivering quality healthcare services to the community, emphasizing a wide array of medical specialties and a strong commitment to outstanding customer service.
Employee Benefits:
Employees can look forward to competitive salaries, comprehensive benefits packages, opportunities for career advancement, and a workplace culture grounded in integrity, compassion, accountability, respect, and excellence.
