Veterinary Care Specialist

2 weeks ago

Kelso, Washington, United States WellHaven PetHealth Full time
Job Summary

The Veterinary Assistant plays a vital role in supporting veterinarians and veterinary technicians, ensuring the well-being of pets, educating clients, and maintaining the highest standards of veterinary care.

Main Responsibilities
  • Demonstrate proficiency in applying technical skills acquired through education and experience, including expertise in surgery, dentistry, laboratory procedures, venipuncture, proper restraint techniques, and strict adherence to established protocols for maintaining a sterile and safe environment.
  • Contribute to the day-to-day efficiency and smooth operation of the hospital.
  • Utilize exceptional communication skills to engage with team members and clients effectively.
  • Maintain thorough and accurate medical charting for all patients, consistently meeting hospital quality control standards.
  • Educate clients about Wellness Plans, offering guidance on pet care and overall health as appropriate.
  • Assume responsibility for select reception duties, such as answering phone calls, scheduling appointments, and facilitating patient intake and discharge.
  • Obtain pertinent medical history and patient information.
  • Assist in managing hospital supplies, including inventory tracking and restocking as necessary.
  • Ensure the completion of all assigned hospital duties before the end of each shift.
  • Act as an advocate for the overall success and performance of the hospital.
Customer Service Delivery
  • Consistently provide professional, efficient, and exceptional service.
  • Demonstrate excellent communication and organizational skills when interacting with the veterinary team and clients.
  • Effectively adapt to individual clients and their needs.
  • Effectively resolve customer complaints as appropriate.
Additional Requirements
  • Adhere to OSHA standards and regulations as outlined in company policies.
  • Ability to perform other job duties as assigned.

WellHaven Pet Health is committed to providing a supportive and dynamic work environment that allows our team members to grow and succeed. We offer competitive pay and a comprehensive benefits package, including opportunities for professional development and advancement.

As a Veterinary Assistant at WellHaven Pet Health, you will have the opportunity to work with a talented team of veterinary professionals and contribute to the delivery of exceptional patient care. If you are passionate about animal health and committed to providing outstanding service, we encourage you to apply for this exciting opportunity.

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