Front of House Supervisor

3 days ago


Ocala, Florida, United States World Equestrian Center Ocala Full time

We are seeking a skilled and experienced Lead Cashier to join our team at the World Equestrian Center Ocala. This role offers a competitive salary of $45,000 - $55,000 per year, depending on experience.

About the Role

As a Lead Cashier, you will be responsible for managing the front-of-house operations, including supervising a team of cashiers, maintaining high standards of store cleanliness and appearance, and ensuring excellent customer service.

Key Responsibilities
  • Supervise a team of cashiers to ensure excellent customer service and efficient sales processes.
  • Manage cash handling procedures, including operating a point-of-sale system and reconciling daily transactions.
  • Maintain high standards of store cleanliness and appearance, adhering to company guidelines.
  • Stay up-to-date with product knowledge, promotions, and events within the center and local area.
  • Collaborate with other departments to achieve business objectives and improve overall customer satisfaction.
Requirements
  • 1-2 years' experience in a supervisory role, preferably in a retail or hospitality environment.
  • Excellent customer service and communication skills, with a focus on building strong relationships with guests.
  • Ability to work effectively in a fast-paced environment, managing multiple tasks and priorities.
  • Strong leadership skills, with the ability to motivate and support a team.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.
About Us

The World Equestrian Center Ocala is a world-class equestrian facility that offers a range of services, including horse shows, competitions, and educational programs. We are committed to providing exceptional customer service, innovative solutions, and a positive work environment for our employees.



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