Host and Hostess

Welcome and warmly greet guests on arrival, ensuring a positive and memorable experience. Efficiently manage the seating process, taking reservations and accommodating special requests whenever possible.

• Warmly greet all guests upon arrival, creating a welcoming atmosphere.
• Check coats or bags, providing a convenient and secure service.
• Answer phones, make reservations, and take messages, ensuring seamless communication.
• Provide guests with estimated waiting times, keeping them informed and engaged.
• Take note of waiting guests and seat them promptly when tables become available.
• Maintain a professional, courteous attitude, even in challenging situations.
• Accommodate special seating requests, demonstrating flexibility and a customer-centric approach.
• Seat guests based on preferences and balancing customer flow, ensuring a smooth dining experience.
• Relay guest notes to servers, kitchen, and managers as needed, fostering effective communication.
• Maintain supplies at the host stand, adhering to restaurant checklists.
• Print menus and beverage lists as needed, ensuring accurate and timely information.
• Clean menus of food and stains, maintaining a clean and organized environment.
• Thank guests as they leave, inviting them to return and build loyalty.
• Process gift cards, providing a convenient and secure service.
• Be available to fill in as needed, ensuring the smooth operation of the restaurant as directed by the manager.

• Previous restaurant experience is preferred, but not required.
• Strong communication and listening skills are essential for success in this role.
• A pleasant, polite manner and a neat and clean appearance are necessary for creating a positive guest experience.
• Self-motivation and a willingness to take on additional roles and responsibilities are key qualities for this position.
• Ability to work in a standing position for long periods (up to 8 hours) and lift up to 50 pounds, reach, bend, and stoop.

Menus and Venues offers comprehensive perks and benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. For additional information, please visit our website.

Menus and Venues celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.