Customer Service Liaison

3 weeks ago


Flowood, Mississippi, United States State Farm Insurance Full time

Customer Relations Representative

At State Farm Insurance, we're seeking a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our customers, ensuring their insurance needs are met with professionalism and care.

Key Responsibilities:
Assist customers with their insurance needs
Provide accurate and efficient policy changes, claims, and payments
Maintain customer records and update information as necessary
Collaborate with team members to ensure seamless customer experiences
Promote and cross-sell insurance products and services to meet customer needs

Requirements:
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Proficiency in insurance policies and regulations
Willingness to participate in ongoing training and development programs

We're committed to creating a positive and collaborative work environment where our employees can thrive. If you're passionate about delivering exceptional customer service and have a strong desire to grow with our company, we encourage you to apply.



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