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Contract Specialist II

1 month ago

Kent, Ohio, United States Thermo Fisher Scientific Full time
Job Description

Thermo Fisher Scientific is seeking a skilled Contract Specialist II to join our team. As a key member of our Immunodiagnostics Division, you will play a crucial role in ensuring the flawless execution of our contracts and compliance with our customers' contractual obligations.

Key Responsibilities:

  • Review and understand business terms outlined in customers' contracts
  • Monitor service expiration dates and obtain payment for continued service coverage
  • Collaborate with cross-functional teams to ensure seamless service to our customers
  • Provide clear correspondence to inquiries for service on all equipment
  • Successfully implement and maintain accurate service coverage records
  • Work with business analytics to monitor contractual purchase obligations of our customers
  • Work with sales to provide shortfall notifications to customers and determine strategy to address any deficits
  • Follow up with stakeholders to address contractual remedies, including possible liaison with the legal team
  • Work with sales and internal teams to address any lost customers, including facilitating equipment return and termination of contract
  • Cross-train and support other members of the contracting team by taking on other contracting functions to ensure support to the sales team

Requirements:

  • Associate or bachelor's degree or equivalent experience required
  • Experience working in a collaborative team setting
  • Previous experience in contract management or a related subject area
  • Strong analytical and organizational skills
  • Ability to work independently and strictly adhere to deadlines
  • Diligent and thorough mentality with great attention to detail
  • Proficiency in Microsoft 365 apps and services
  • Prior experience and knowledge in Salesforce and Service Max
  • Navision ERP experience preferred

This role primarily involves working in an office environment. We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.