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Guest Experience Manager

1 week ago

Augusta, Maine, United States Petco Full time
About the Role: As an Operations Generalist at Petco, you'll play a critical role in ensuring the efficient and effective operations of our Pet Care Centers. You'll work closely with our teams to maintain high standards of quality, safety, and customer satisfaction.

Key Responsibilities:
  • Maintain accurate inventory levels and process register transactions in a timely manner
  • Ensure merchandise is properly stocked, priced, and displayed to meet guest expectations
  • Collaborate with cross-functional teams to drive operational excellence and improve processes
  • Provide excellent customer service and resolve guest inquiries in a professional and courteous manner