Customer Service Leader
4 weeks ago
Job Summary
Food Lion is seeking a Customer Service Leader to provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.
The ideal candidate will be responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
Key Responsibilities
- Provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and use their name whenever possible
- Avoid personal conversations with other associates when customers are present
- Ensure store office functions are completed accurately and on time using accounting packets; communicate all cash variances to the Assistant Customer Service Manager
- Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
- Ensure work station and front end area of the store has a neat and clean presentation
- Maintain proper knowledge of all sales associate register functions and Front End accounting services
- Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
- Ensure the MVP savings center KIOSK is filled with paper and properly working
- Perform the task of sales associate when scheduled or as needed per the surge plan guidelines
- Perform the task of the customer lead as needed to ensure service standards are maintained
- Maintain alertness and call for assistance when needed to service customers per service standards
- Be courteous and helpful to other associates
- Wear the Food Lion uniform, complete with name badge, when on duty, have a neat and clean appearance while adhering to the Food Lion dress code
- Adhere to all company guidelines, policies and standard practices
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Notify QA of any cleaning issues or maintenance required on front end
- Successfully complete computer based training (CBT) and training aid courses
- Perform all other duties as assigned
Requirements
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Physical Requirements
- Ability to use computers and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Pull or push up to 75 lbs. on occasion
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
- Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
- Have sufficient visual ability to check ID cards, checks, invoices and other written documents
-
Customer Service Representative
4 weeks ago
Perry Hall, Maryland, United States Carroll Independent Fuel Co. Full timeJob Summary:The Customer Service Representative is responsible for directly interacting with customers to support our vision of being "Fast, Fresh and Friendly". This role works to support store management and facilitate the completion of all store level tasks.The Customer Service Representative completes a wide variety of tasks related to store operations,...
-
Customer Service Representative/Cashier
4 weeks ago
Perry Hall, Maryland, United States Carroll Independent Fuel Co. Full timeJob Title: Customer Service Representative/CashierJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Cashier. As a key member of our store operations team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and...
-
Rural Carrier Associate
4 weeks ago
Perry Hall, Maryland, United States US Postal Service Full timeAs a Rural Carrier Associate with the US Postal Service, your responsibilities will include:Key Responsibilities:Delivering mail and packages to customers along a designated rural route.Providing customers with a range of services, including mail collection and delivery.Operating a vehicle safely and efficiently to ensure timely delivery of mail and...
-
Automotive Service Manager
1 month ago
Perry Hall, Maryland, United States Mavis Tire Supply Full timeJob Title: Automotive Assistant and Service ManagerAt Mavis Tire Supply, we are seeking a highly skilled and motivated Automotive Assistant and Service Manager to join our team. This is a unique opportunity to work in a fast-paced and dynamic environment, where you will be responsible for providing exceptional customer service and ensuring the efficient...
-
Service Desk Associate
4 weeks ago
Perry Hall, Maryland, United States Planet Fitness Full timeJob SummaryThe Service Desk Associate is a vital member of our team, responsible for providing exceptional customer service to our members and guests. This role requires a strong communication skillset, attention to detail, and the ability to work well in a fast-paced environment.Key ResponsibilitiesProvide excellent customer service to members and guests,...
-
Early Childhood Educator
4 weeks ago
Perry Hall, Maryland, United States KinderCare Education Full timeAt KinderCare Learning Companies, we're dedicated to providing a world-class education for young learners. As a Teacher and Center Staff, you'll play a vital role in shaping the minds of tomorrow's leaders.Key Responsibilities:Implement KinderCare's research-backed curriculum in a way that meets the unique needs of each child.Create a safe, nurturing...
-
Customer Service Representative
4 weeks ago
Rock Hall, Maryland, United States Walgreens Full timeAt Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences and providing top-notch service to our customers. Your key responsibilities will include:Key Responsibilities:Model and deliver a distinctive and delightful customer...
-
Clinical Fellow
4 weeks ago
Perry Hall, Maryland, United States Trellis Company Full timeOverview:At Trellis Services, we empower our clients to build the skills needed to live a happy and fulfilling life through evidence-based, contemporary ABA therapy. Our goal is to provide collaborative care to communities from coast-to-coast.As a Behavior Analyst at Trellis, you will have access to experienced local clinical leadership and support, as well...
-
Automotive Tire Technician
4 weeks ago
Perry Hall, Maryland, United States Mavis Tire Supply Full timeJob SummaryMavis Tire Supply is seeking a skilled Automotive Tire Technician to join our team in Parkville, MD. As a key member of our team, you will be responsible for installing new tires and wheels, performing tire services, and providing exceptional customer service.Key ResponsibilitiesInstall new tires and wheelsPerform tire services, including...
-
Pharmacy Technician
4 weeks ago
Perry Hall, Maryland, United States CVS Health Full timeAbout CVS HealthCVS Health is a leading retail pharmacy company that is committed to increasing patient access to care, lowering costs, and improving the quality of care. We are dedicated to delivering enhanced human-centric healthcare for a rapidly changing world.Job SummaryWe are seeking a Pharmacy Technician to join our team at CVS Health. As a Pharmacy...
-
Shift Manager
4 weeks ago
Perry Hall, Maryland, United States McDonald's Full timeAbout the JobWe are seeking a skilled Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading shifts, ensuring customer satisfaction, and maintaining high-quality food and service standards.Key ResponsibilitiesLead shifts and manage team members to ensure excellent customer service and quality food...
-
Experienced Delivery Driver
1 month ago
Perry Hall, Maryland, United States Integrity Delivered INC Full timeJob OverviewWe are seeking a reliable and experienced delivery driver to join our team at Integrity Delivered INC. As a FedEx Route Specialist, you will be responsible for ensuring safe and efficient practices on the road, maintaining positive relationships with customers and other drivers, and providing excellent service daily.Key ResponsibilitiesAdhere to...
-
Assistant General Manager
4 weeks ago
Perry Hall, Maryland, United States Wawa Full timeJob SummaryThe Assistant General Manager is a key leadership role at Wawa, responsible for supporting the General Manager in all facets of running the store. This includes leading day-to-day operations, reviewing business results, and planning for continued improvement.Key Responsibilities* Lead and manage the store team, including recruiting, hiring,...
-
System Patient Experience Manager
4 weeks ago
Perry Hall, Maryland, United States Morrison Healthcare Full timeh3Job Description/h3pbPosition Title: System Patient Experience Manager/b/ppbPay Grade: 13/b/ppbSalary: $65,000-$70,000/b/ppbMorrison Healthcare/b is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. The company's comprehensive Mindful Choices wellness and sustainability...
-
System Patient Experience Manager
4 weeks ago
Perry Hall, Maryland, United States Compass Group, North America Full timeJob SummaryAs a System Patient Experience Manager at Compass Group, North America, you will play a crucial role in managing and coordinating patient experience activities across various units. Your primary objective will be to improve patient satisfaction scores, working closely with unit leadership and other Patient Experience Managers.Key...
-
Off Premise Catering Event Server
4 weeks ago
Perry Hall, Maryland, United States Lib's Grill Full timeLib's Grill Off Premise Catering Event Server Job DescriptionLib's Grill is seeking a skilled and enthusiastic individual to join our team as an Off Premise Catering Event Server. As a key member of our catering team, you will be responsible for providing exceptional service to our clients and their guests. Key Responsibilities:Prepare necessary tools and...
-
Automotive Technician
4 weeks ago
Perry Hall, Maryland, United States Mavis Tire Supply Full timeJob SummaryMavis Tire Supply is seeking a skilled Automotive Technician to join our team at one of our state-of-the-art automotive service and retail tire sales centers in the Parkville, MD area.Key Responsibilities:Inspect, diagnose, and perform a wide variety of automotive services on customers' vehicles.Perform undercar repairs, including brakes, struts,...
-
Nurse Case Manager
4 weeks ago
Perry Hall, Maryland, United States Tribute Home Care Full timeAbout the RoleWe are seeking a skilled Registered Nurse to fill the position of Case Manager at Tribute Home Care. As a Case Manager, you will play a vital role in ensuring our clients receive the highest quality care and support.Key Responsibilities:Provide clients with a warm and helpful introduction to Tribute through responding promptly to inquiries for...
-
Linux Developer with Hypervisor Expertise
1 month ago
Perry Hall, Maryland, United States P3f, LLC Full timeP3F LLC is seeking a skilled Linux Developer with Hypervisor experience to enhance our team's capabilities. As a developer, you will be responsible for creating, debugging, and documenting computer software for the Linux operating system. You will respond to any security or privacy breaches and prevent unauthorized access to our data. The ideal candidate is...
-
Linux Developer with Hypervisor Expertise
4 weeks ago
Perry Hall, Maryland, United States P3f, LLC Full timeJob SummaryWe are seeking a skilled Linux Developer with Hypervisor experience to fill a critical role in our team. As a developer, you will be responsible for creating, debugging, and documenting computer software for the Linux operating system. You will respond to any security or privacy breaches and prevent unauthorized access to our data. The ideal...