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Guest Service Expert

2 months ago

Aurora, Colorado, United States Marriott International, Inc Full time

Job Summary

We are seeking a skilled Guest Service Expert to join our team at Marriott International, Inc. As a Guest Service Expert, you will be responsible for delivering exceptional customer experiences and ensuring that our guests have a memorable and unique experience.

Key Responsibilities

  • Provide exceptional customer service and ensure that guests have a positive experience
  • Set tables, communicate with the kitchen, and interact with guests to ensure a seamless dining experience
  • Manage the menu and ensure that guests have a wide range of options to choose from
  • Take a hands-on approach to work and be able to lift, carry, and move objects weighing up to 25 pounds without assistance and 50 pounds with assistance
  • Work in a fast-paced environment and be able to multitask and prioritize tasks effectively

Requirements

  • High school diploma or equivalent required
  • Less than 1 year of related work experience required
  • No supervisory experience required
  • Ability to work in a team environment and provide excellent customer service

Benefits

  • Competitive hourly rate of $14.27 per hour
  • 401(k) plan and other benefits
  • Opportunities for career growth and development

About Us

Marriott International, Inc. is a global hospitality company that is committed to delivering exceptional customer experiences and providing opportunities for career growth and development. We are a diverse and inclusive company that values our employees and strives to create a positive and supportive work environment.