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Vehicle Rental Specialist
2 months ago
Customer Service Role at Toyota/Lexus of Knoxville
We are seeking a flexible individual to fill a position with rotating shifts, including weekends.
Key Responsibilities
- Evaluate customers' vehicle rental requirements.
- Manage incoming inquiries from prospective clients.
- Ensure all rental cars are securely parked and locked on the premises.
- Process reservations and coordinate with various departments to fulfill rental needs.
- Handle rental agreements and payments upon the return of vehicles.
- Conduct inspections of vehicles for damage, cleanliness, fuel levels, and maintenance needs.
- Collect payments through cash, check, or credit card while maintaining precise records.
- Previous experience is advantageous but not essential.
- Strong organizational, communication, and customer service skills.
- Proficiency in Microsoft Office and general computer literacy.
- Possess a valid driver's license with a clean driving record and the ability to operate vehicles safely.
- Diverse insurance options available for full-time staff.
- Comprehensive medical, dental, vision, life, and disability coverage.
- Additional voluntary insurance options accessible.
- 401k retirement savings plan.
- Paid holidays and vacation time for eligible employees.
- Employee discounts and sick leave provisions.
- Commitment to a drug-free workplace and reasonable accommodations for individuals with disabilities.