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Vehicle Rental Specialist

2 months ago


Knoxville, Tennessee, United States ToyotaLexus of Knoxville Full time

Customer Service Role at Toyota/Lexus of Knoxville

We are seeking a flexible individual to fill a position with rotating shifts, including weekends.

Key Responsibilities

  • Evaluate customers' vehicle rental requirements.
  • Manage incoming inquiries from prospective clients.
  • Ensure all rental cars are securely parked and locked on the premises.
  • Process reservations and coordinate with various departments to fulfill rental needs.
  • Handle rental agreements and payments upon the return of vehicles.
  • Conduct inspections of vehicles for damage, cleanliness, fuel levels, and maintenance needs.
  • Collect payments through cash, check, or credit card while maintaining precise records.
Qualifications
  • Previous experience is advantageous but not essential.
  • Strong organizational, communication, and customer service skills.
  • Proficiency in Microsoft Office and general computer literacy.
  • Possess a valid driver's license with a clean driving record and the ability to operate vehicles safely.
Employee Benefits
  • Diverse insurance options available for full-time staff.
  • Comprehensive medical, dental, vision, life, and disability coverage.
  • Additional voluntary insurance options accessible.
  • 401k retirement savings plan.
  • Paid holidays and vacation time for eligible employees.
  • Employee discounts and sick leave provisions.
  • Commitment to a drug-free workplace and reasonable accommodations for individuals with disabilities.