Head of Customer Excellence
3 weeks ago
We are seeking an experienced Head of Customer Quality to join our team at Gerresheimer. As a leader in the pharmaceutical and medical device industry, we prioritize customer satisfaction and regulatory compliance. This role requires a unique blend of quality management expertise and customer relationship skills.
Key Responsibilities:
- Strategic planning and implementation of quality initiatives.
- Management of personnel to ensure quality objectives are met.
- Collaboration with cross-functional teams to resolve quality issues.
- Development and maintenance of quality policies and procedures.
Requirements:
To succeed in this role, you will need:
- A deep understanding of quality management principles and practices.
- Experience in managing personnel and developing talent.
- Strong leadership and communication skills.
- Fluency in English language.
Estimated Salary: $140,000 - $170,000 per annum
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Head of Operational Excellence
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