Customer Service Representative
2 days ago
We're a leading provider of car maintenance services, and we're looking for skilled Customer Service Advisors to join our team
About the Job:
As a Customer Service Advisor, you'll be the first point of contact for our customers. You'll provide exceptional customer service, answer questions about our services, and ensure that every guest leaves satisfied.
Responsibilities:
- Deliver a positive experience to each customer with a warm and friendly greeting.
- Present oil change options and additional services based on manufacturer recommendations.
- Build trust with customers and win repeat business.
- Evaluate customers' needs and work efficiently to meet their requirements.
- Provide hands-on assistance under the hood as needed.
Requirements:
- Effective interpersonal and oral communication skills.
- A passion for interacting with people face-to-face.
- A friendly and approachable demeanor.
- An eagerness to learn and grow.
- The ability to occasionally lift up to 50 pounds.
- Full mobility and the ability to work with your hands above your head.
- The capacity to stand for extended periods and climb stairs.
What We Offer:
- A competitive salary of $40,000 - $60,000 per year, depending on location and experience.
- Flexible scheduling to accommodate your lifestyle.
- On-the-job training to help you develop your skills.
- Paid weekly and bi-weekly pay options.
- Company-provided uniforms and tools.
- Opportunities for career advancement and professional growth.
- Tuition assistance program.
- Paid time off and holidays.
- Medical, dental, vision, and 401(k) savings plans.
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