Shift Lead

4 weeks ago


Oak Ridge, Tennessee, United States Firehouse Subs Full time
Firehouse Subs Shift Lead Opportunity

We are seeking a highly motivated and organized Shift Lead to join our team at Firehouse Subs. As a Shift Lead, you will play a critical role in ensuring the success of our store operations during scheduled shifts.

Key Responsibilities:
  • Lead and manage store operations, including customer service, product quality, and team member deployment.
  • Collaborate with the General Manager to execute store procedures and policies with 100% integrity.
  • Develop and implement strategies to improve customer satisfaction and store performance.
  • Recruit, train, and develop team members to achieve store goals.
  • Ensure compliance with all food safety, security, and cash handling policies.
Requirements:
  • Proven leadership and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong communication and interpersonal skills.
  • Basic computer skills, including Microsoft software and register operations.
  • Ability to stand, bend, reach, and scoop throughout assigned shifts.
  • Ability to work in a walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F.

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