Store Operations Director

7 days ago


Longview, Texas, United States Ross Dress for Less Full time
Job Title: Store Operations Director

We are seeking a highly skilled Store Operations Director to join our team at Ross Stores. As a key member of our management team, you will be responsible for overseeing all aspects of store operations, including inventory management, sales floor execution, and expense control.

About the Role:
  • Lead a team of Assistant Managers, Area Supervisors, and Retail Associates in achieving sales and profit goals while maintaining a positive work environment.
  • Develop and implement strategies to drive sales growth, improve inventory turns, and optimize expense management.
  • Maintain a high level of customer service by ensuring that customers receive excellent shopping experiences on the sales floor.
Key Responsibilities:
  1. Operations Management: Oversee the daily operations of the store, including inventory receipt, stockroom organization, and merchandise processing.
  2. Team Leadership: Lead, train, and develop a team of managers and associates to achieve sales and profit goals.
  3. Customer Service: Foster a culture of exceptional customer service by ensuring that customers receive personalized attention and support.
  4. Expense Control: Develop and manage budgets, forecast expenses, and implement cost-saving initiatives.
Requirements:
  • 5+ years of retail management experience with a proven track record of success.
  • Ability to lead, motivate, and develop teams.
  • Excellent communication, problem-solving, and analytical skills.
  • Fluency in English.
  • Ability to work evenings, weekends, and holidays as required.
What We Offer:
  • A competitive salary range of $65,000 - $80,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Opportunities for professional growth and development.


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