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Field Service Technician
2 months ago
Pureflow Inc is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for maintaining and troubleshooting complex mechanical equipment used in the purification of ultra-pure water for critical applications.
Key Responsibilities- Perform routine maintenance and repairs on high-purity water systems
- Conduct diagnostics and troubleshooting on systems that impact water system efficiency and chemical purity
- Assist in the commissioning and startup of new water systems
- Document all work, parts, and time in accordance with standard operating procedures
- Collaborate with service management and engineering teams to identify system or component problems and implement solutions
- Provide excellent customer service and support to ensure the smooth operation of water systems
- Communicate effectively with customers and internal stakeholders to resolve issues and improve system performance
- Adhere to safe work practices and maintain a clean and organized work environment
- Minimum 3 years of experience in equipment service operations, preferably in customer-facing settings
- Strong electrical and mechanical aptitude with some commercial/industrial experience
- Ability to understand instrumentation and controls
- Self-motivated, results-oriented, organized, energetic & capable of staying cool under pressure from multiple ongoing projects
- Good computer skills (Internet Explorer, Word, Excel)
- High school diploma or GED
- Majority of work is performed in industrial settings inside customer facilities
- Regular on-call rotation assignments
- Significant local travel, plus average of 7 overnight stays per month
- Must have and maintain a record of safe driving with no recent moving or driving violations
- Ability to lift up to 50 lbs. without physical restrictions, frequent walking, bending, climbing, stooping, and standing for long periods of time on concrete
- Competitive base salary
- Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, Health Savings Account (with company contributions), and more
- $1 for $1 401k match up to 4% of salary
- 9 Company-paid holidays
- Generous personal time off that increases with tenure
- Education assistance
- Employee referral bonus program
- Ongoing training and development by internal and external industry experts