Guest Satisfaction Coordinator

Join our team at The Newbury Boston as a Housekeeping Manager and take on a challenging and rewarding role that will allow you to make a real difference in the lives of our guests.We are looking for a highly skilled and experienced professional who can lead our housekeeping department, inspire our team members, and deliver exceptional results.Key...

Guest Relations Coordinator – The Langham, Boston About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation...

Guest Relations Coordinator – The Langham, BostonAbout Langham Hospitality GroupA wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or...

Our Boston salon is seeking a Guest Experience Coordinator to provide exceptional service to our clients.About the Role:In this critical position, you will be responsible for ensuring that every guest has an outstanding experience at our salon.Key responsibilities include greeting and checking in guests, coordinating appointments, managing waitlists, and...

Position OverviewThis role offers an exciting opportunity to lead a dynamic team and drive business results. As a Food and Beverage Supervisor, you will be responsible for delivering exceptional guest experiences, managing daily operations, and developing innovative strategies to improve service quality and revenue growth.Main Accountabilities:Lead a team of...

Job OverviewAs a Guest Services Coordinator at Omni Hotels, you will be the first point of contact for our guests. Your role is to provide exceptional service, ensuring that every guest feels welcome and valued throughout their stay.About the RoleWe are seeking an experienced Hotel Check-in Agent who is passionate about delivering outstanding customer...

Guest Services Coordinator Cooley is seeking a Guest Services Coordinator to join the Facilities team. Position Summary: The Guest Services Coordinator provides hospitality support to the Boston office. Responsible for coordination of meetings in the conference center, food service function and satellite kitchen maintenance. Coordinates schedules for...

OverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign...

Job Description Job Description About the Role:As a Guest Services Agent at Canopy by Hilton Boston, you will be the first point of contact for our guests, ensuring they receive a warm welcome and exceptional service throughout their stay. Your primary responsibility will be to manage guest check-ins and check-outs efficiently while addressing any inquiries...

About UsFour Seasons Hotels Limited is a world-renowned hospitality company that strives to provide exceptional guest experiences. Our team of dedicated professionals works together to create memorable moments for our guests, residents, and partners.The RoleWe are seeking a highly skilled Guest Experience Specialist to join our reservations team. As a key...

Job Responsibilities:Create Memorable Guest Experiences: Make food and drink recommendations to guests and answer all menu and service-related questions.Ensure Guest Satisfaction: Check in with each guest regularly and anticipate their needs.Handle Complaints: Listen to guests' concerns, inform a manager, and resolve issues to ensure overall guest...

About the Location:New England charm meets urban sophistication at Four Seasons Hotel Boston. Located in the heart of historic Boston, our hotel offers stunning views of the city skyline and easy access to top attractions. From the Freedom Trail to Newbury Street, there's no shortage of exciting things to see and do in this vibrant city.As a member of our...

About the CompanyFreepoint Hotel is a leader in the hospitality industry, known for its innovative approach to hotel management. Our properties offer a unique blend of comfort, style, and amenities that cater to the needs of both business and leisure travelers.Your OpportunityWe are seeking a skilled Guest Service Agent to join our team at Freepoint Hotel....

We're more than just a team – we're a community dedicated to making a difference every day.At Olympia Hospitality and the Beacon Hill Hotel, we create a fun, supportive environment where growth never stops, and success is celebrated together.Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture...

We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality and the Beacon Hill Hotel, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture...

Job Description Job Description We're more than just a team – we're a community dedicated to making a difference every day.At Olympia Hospitality and the Beacon Hill Hotel, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others,...

Key ResponsibilitiesOversee the front desk operations, ensuring efficient and effective service delivery.Assist the Guest Service Manager in achieving high levels of guest satisfaction.Direct the work of front desk staff, providing guidance and support as needed.Maintain accurate records and reports related to front desk operations.

Key Responsibilities: Greet and welcome all guests approaching the Front Desk, using the Forbes Five Star service standards. Maintain proper operation of the computer and telephone console, ensuring all hotel standards are met. Answer guest inquiries about hotel services, facilities, and hours of operation in a timely manner. Log and deliver packages, mail,...

Role and ResponsibilitiesWe are seeking a highly skilled Housekeeping Room Attendant to join our team, responsible for maintaining the highest standards of cleanliness and hospitality in our guest rooms and suites.Key Responsibilities:Clean and maintain guest rooms and suites to the highest standards, adhering to established procedures and Four Seasons...

ResponsibilitiesCheck-in and check-out guests in a friendly and efficient mannerAnswer phones and respond to guest inquiries in a timely mannerProcess guest requests and resolve any issues that may ariseYou will also be responsible for maintaining a clean and organized workspace, adhering to company policies and procedures, and contributing to a positive and...