Case Worker

2 days ago


Niagara Falls, New York, United States Jewish Family Services of Western New York Full time
Job Title: Case Worker - Refugee Services

Jewish Family Services of Western New York is seeking a highly motivated and compassionate Case Worker to join our Refugee Services team. As a Case Worker, you will play a vital role in providing resettlement case management services to refugees who are new arrivals in the United States.

Key Responsibilities:
  • Provide core services for newly arrived refugees, including housing placement, airport pickups, home visits, financial management, access to public benefits, medical appointments, school registration, and other services required by the Reception and Placement Program.
  • Conduct intake and needs assessments, and refer clients to inter-agency programs to promote self-sufficiency and integration with a strong focus on employment.
  • Provide ongoing cultural and community orientation to newly arrived refugees to promote independent access to community resources.
  • Coordinate and/or advocate for interpretation services to refugee clients to ensure equal access to eligible services regardless of language barrier.
  • Advocate on behalf of refugees, immigrants, and voluntary agencies serving those clients, promoting client rights and access to social services, social security, health providers, mental health services, and other supportive services.
Requirements:
  • Minimum of an associate degree in a human services related discipline.
  • Experience providing direct services to refugees and immigrants.
  • Experience linking clients to a broad range of essential, community-based services.
  • Ability to provide culturally sensitive case management.
  • Proficient communication skills for interaction with clients and the public.
  • Strong time management and organizational skills.
  • Working knowledge of community resources for refugees and immigrants.
  • Informed about refugee and immigrant issues, and available services to clients.
  • Strong computer skills, especially with Microsoft Outlook and Word.
  • Familiarity with and appreciative of issues related to people with diverse cultures and languages.
What We Offer:
  • Competitive salary range of $ per hour, commensurate with experience and qualifications.
  • Benefits such as health insurance (Independent Health), accrued Paid Time Off (PTO) of 4+ weeks, 401k retirement plan with company match, and 13+ observed holidays.
  • A supportive and collaborative work environment.
  • The chance to make meaningful impact in a dynamic and forward-thinking organization.

Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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