Current jobs related to Banking Center Representative - Clive, Iowa - Great Southern Bank

Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. We celebrate and value differences in age, outlook, cultural background, lifestyle, and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Ranked top ten in Forbes Best Bank four years in a row.

Job Summary

The Banking Center Representative is responsible for providing a variety of customer service functions at various banking centers within the assigned region. Provides exemplary customer service while processing a variety of financial transactions in a timely and accurate manner. Maintains security of assigned cash, balances each day's transactions, and verifies cash totals.

Key Responsibilities

• Represents the bank in a courteous and professional manner. Provides quality service to all customers on a daily basis while performing a variety of transactions.
• Balances each day's transactions and verifies cash totals. Responsible for locating any cash differences and ensuring that they are properly documented and reviewed.
• Maintains a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products. Meets or exceeds referrals expectations. Consistently and accurately uses a Customer Relationship Management (CRM) program.
• Processes all teller transactions efficiently and accurately with minimal errors.
• Maintains confidentiality of customer account information, security alarm codes, and general codes used within the assigned facilities. Ensures effective implementation of bank security policies and procedures, and attends annual BSA and Security training.
• Ensures full compliance with and implementation of all bank policies and procedures. Is familiar with and has working knowledge of appropriate banking regulations.
• Maintains regular and reliable attendance, punctuality, and personal appearance. Reads, writes, and communicates in a clear and efficient manner via various types of correspondence, such as in person, phone, email, letters, etc. Adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws (including BSA/AML).

Requirements

• High school diploma or GED
• 0 to 6 months of related experience or training
• Prior banking or cash handling experience is preferred
• Regular use of desktop/laptop computer, basic operating systems, and specialized software systems.
• Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing
• Ability to add, subtract, multiply, and divide

A valid driver's license and/or the ability to travel to all locations is required.

Physical Requirements

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

• Highly repetitive and low physical activities.
• Highly repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
• While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to sit, use hands to handle or feel, reach with hands and arms; and occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
• Occasionally required to lift and/or move up to 50 pounds.

Great Southern Bank is proud to be an Equal Opportunity Employer, treating all candidates and employees equitably without regard to race, color, gender, religion, national origin, ancestry, age, disability, protected veteran status, gender identity, sexual orientation, or any other basis prohibited by law.

Monday - Friday 8:30 AM - 5:30 PM; Rotating Saturdays 8:40 AM - 12:10 PM

Total Hours: 40

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