Customer Service Representative

4 weeks ago


Clive, Iowa, United States Great Southern Bancorp Full time

Job Summary

The Float Teller I is a customer-facing role responsible for providing exceptional service to customers at various banking centers within the assigned region.

Key Responsibilities

  • Provide quality service to all customers on a daily basis while performing a variety of transactions.
  • Balances each day's transactions and verifies cash totals, ensuring any discrepancies are properly documented and reviewed.
  • Maintains a basic working knowledge of Great Southern Bank's services and products, referring customers to appropriate solutions as needed.
  • Processes all teller transactions efficiently and accurately with minimal errors.
  • Maintains confidentiality of customer account information and ensures effective implementation of bank security policies and procedures.

Requirements

  • High school diploma or GED
  • 0 to 6 months of related experience or training
  • Prior banking or cash handling experience is preferred

Work Environment

The Float Teller I will work in a fast-paced banking environment, interacting with customers and colleagues on a daily basis. Regular attendance and punctuality are essential for this role.

Great Southern Bank is an Equal Opportunity Employer



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