Patient Access Specialist
4 weeks ago
We are seeking a highly skilled Patient Access Specialist to join our team at Hackensack Meridian Health. As a Patient Access Specialist, you will be responsible for ensuring the smooth and efficient flow of patients through our facilities, while also verifying insurance coverage and obtaining necessary consents.
Key Responsibilities- Conduct quality interviews with patients to ensure compliance with patient safety rules and state and federal regulations.
- Gather and verify patient demographics, identification, and insurance information.
- Conduct intensive screening of Medicare, Medicaid, and managed care patients to identify network status and coordination of benefits.
- Obtain patient consents and attestations as required.
- Perform job-related functions, including facility-based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection, and financial clearance.
- Ensure accurate and timely processing of patient information, including registration, insurance verification, and financial clearance.
- Provide excellent customer service and maintain a positive patient experience.
- Collaborate with other departments to ensure seamless patient flow and efficient use of resources.
- High school diploma or equivalent required; bachelor's degree preferred.
- Minimum of 1+ years of experience in a hospital setting, preferably in patient access or registration.
- Excellent communication, analytical, and problem-solving skills.
- Ability to work rotating shifts, including nights and weekends.
- Proficient in Microsoft Office and/or Google Suite platforms.
- Bachelor's degree and/or related experience.
- Minimum of 1+ years of experience in patient financial services.
- Prior registration and insurance verification experience.
- Excellent analytical, written, and verbal communication skills.
- Proficient medical terminology knowledge.
- Knowledge of insurance specifications, ICD10, and CPT4 codes.
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Contact Center Access Specialist
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