Body Shop Administrator

2 weeks ago


Columbus, Ohio, United States Certech Collision Full time

Are you a detail-oriented individual with a passion for customer service? Do you thrive in a fast-paced environment where precision and quality are paramount? We're seeking an Autobody Office Administrator to join our team at Certech Collision, where you'll play a crucial role in ensuring a seamless and satisfying experience for our customers.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service, handle inquiries, and deliver accurate estimates.
  • Scheduling: Manage appointments and coordinate with our skilled technicians to ensure timely and efficient service.
  • Administrative Tasks: Maintain accurate records, handle billing and invoicing, and process insurance claims with precision and attention to detail.
  • Office Organization: Maintain a well-organized office environment, ensuring all paperwork is properly filed and up-to-date.
  • Inventory Management: Monitor and manage inventory levels, ordering vehicle parts as needed to maintain optimal stock levels.

Requirements:

  • High school diploma or equivalent; additional training or certification in office administration is a plus.
  • Previous experience in an administrative role, preferably in an auto body shop or similar environment.
  • Strong organizational skills, attention to detail, excellent communication abilities, and proficiency with office software.
  • Familiarity with automotive repair processes and insurance procedures is beneficial.

What We Offer:

Excellent pay upon experience and a dynamic work environment that values precision, quality, and customer satisfaction.



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