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Computer Systems Analyst

2 months ago

Fort Smith, Arkansas, United States A3 Staffing Solutions Full time
Job Summary

We are seeking a highly skilled Desktop Support Specialist to join our team at A3 Staffing Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities:

  • Provide technical support for Windows OS and Microsoft Office Suite in an enterprise environment.
  • Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals.
  • Deliver desktop and network support services to ensure seamless system operation.
  • Configure and add hardware, including setup and installation of software packages and updates.
  • Assist with large-scale migrations and image recovery.
  • Identify and repair product failures, order and replace parts as needed.
  • Determine and recommend products or services that meet client needs.
  • Provide exceptional customer service and support.

Requirements:

  • Experience in desktop support and troubleshooting.
  • Strong knowledge of Windows OS and Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • Excellent communication and customer service skills.

About A3 Staffing Solutions:

We are committed to delivering exceptional services and professionals with proven work ethics and processes. Our company values include providing an exceptional client experience, delivering on our commitments, building trust through integrity, and creating an environment that inspires innovation.