Client Success Leader
3 days ago
About Nivati
We are a global organization dedicated to improving employee wellbeing and morale. Our innovative platform provides actionable insights to thousands of organizations worldwide, empowering companies to enhance employee engagement and productivity.
The Client Success Manager is an essential role in driving client satisfaction, engagement, and business growth. This position involves managing client relationships, optimizing onboarding processes, and increasing service utilization to help clients achieve their goals.
- Execute and improve client onboarding processes to ensure a seamless experience.
- Monitor onboarding metrics to identify and address underperforming accounts.
- Develop and apply playbook strategies to elevate onboarding performance.
$65,000 - $85,000 per year, depending on experience.
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