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Restoration Operations Leader

2 months ago

Destin, Florida, United States ServiceMaster Restoration by David Full time

ServiceMaster Restoration by David is seeking a driven and experienced General Manager to lead our expanding operations in Destin, FL. We are a successful national brand with a strong reputation for delivering exceptional restoration services.

As a leader within our organization, you will play a vital role in building and managing a high-performing team while fostering a culture of excellence and customer satisfaction.

Position Overview:

The ideal candidate possesses a deep understanding of the restoration industry, proven leadership skills, and a passion for delivering exceptional results. You will be responsible for overseeing all aspects of our business operations, including sales, marketing, customer service, and technical execution.

Key Responsibilities:
  • Develop and implement strategic plans to drive growth and profitability within the Destin market.
  • Build and manage a team of skilled restoration professionals, providing training, mentorship, and ongoing support.
  • Cultivate strong relationships with clients, insurance adjusters, and industry partners.
  • Ensure adherence to all safety protocols and industry best practices.
  • Oversee project management, from initial assessment to final completion, ensuring customer satisfaction at every stage.
  • Analyze market trends and competitor activity to identify opportunities for improvement and growth.
Qualifications:
  • Extensive experience in the disaster restoration industry, with a proven track record of success.
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • Proficiency in Xactimate software and other relevant industry tools.
  • A commitment to providing exceptional customer service and exceeding expectations.

ServiceMaster Restoration by David offers a competitive compensation package, including:

  • Base salary commensurate with experience
  • Profit-sharing opportunities
  • Comprehensive benefits package
  • Professional development and growth opportunities