Telecommunications Systems Specialist

2 weeks ago

Moorestown, United States TEKsystems Full time
Job Summary

This is a senior-level position that requires expertise in telecommunications systems, including implementation, maintenance, and support. The successful candidate will work with the team to resolve issues, train, and mentor junior-level team members.

Key Responsibilities
  • Manage and supervise telecommunications systems, providing technical advice and guidance as needed.
  • Receive feedback, identify user needs, and mobilize existing technology to meet their requirements.
  • Document plans, requests, activities, and specifications, and report on them to stakeholders.
  • Program features, design networks, and systems, and allocate resources as necessary.
  • Monitor and test systems and peripheral equipment, and troubleshoot problems.
  • Evaluate system performance levels and improve capabilities as needed.
  • Oversee and coordinate telecommunications activities, ensuring seamless execution.
  • Purchase electronic equipment and prepare budgetary justifications.
  • Cooperate with management to develop staff and improve their skills.
  • Follow industry standards and best practices.
Requirements
  • Proven work experience as a telecommunications specialist.
  • Familiarity with MS Office and databases.
  • Hands-on experience with all telecommunications systems, including peripheral equipment.
  • Adequate interpersonal and organizational skills.
  • Team player with customer service orientation.
Language Skills

The ability to read, interpret, and write routine reports and correspondence. The ability to speak effectively before groups of customers or employees.

Mathematical Skills

The ability to calculate figures and amounts, such as discounts, interest, commissions, and percentages.

Reasoning Ability

The ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. The ability to deal with problems involving several concrete variables in standardized situations.

Customer Service Relationships

Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met. Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented, and addressed.

Work Complexity

Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies, and/or precedents.

Certificates, Licenses, Registrations

None required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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