Busser
2 days ago
We are a full-service neighborhood eatery featuring reimagined interpretations of traditional breakfast and lunch classics. Our commitment to serving dishes made with only the highest-quality ingredients and served in a vibrant and comfortable atmosphere sets us apart from the rest.
Job SummaryWe are seeking a highly motivated and detail-oriented Busser to join our team. As a Busser, you will play a critical role in ensuring the smooth operation of our dining room and kitchen. Your primary responsibility will be to provide exceptional customer service by ensuring that our guests have a great dining experience every time they visit.
Key Responsibilities- Provide leadership, coaching, and direction to Waitstaff.
- Perform walk-through inspections of the dining room to ensure areas are correctly set up for service.
- Assist with the transition to the mid-shift and re-assign stations as needed to completely cover the dining room during break periods.
- Greet guests in a timely and friendly manner and fulfill their needs and assist with special requests.
- Handle guest concerns and complaints properly and in a calm, professional manner using the LAST approach.
- Ensure that our guests have a great dining experience every time they visit by following the GOLDEN Rules of service.
- Must be at least 18 years of age.
- Must be able to lift up to 40 lbs.
- Must be able to bend, stoop, reach, and wipe.
- Must be able to stand for long periods of time and move around at a brisk pace.
- Must be able to work well under stress and exercise good judgment when dealing with guest problems and complaints.
- Must be able to work on time in a company-approved uniform.
- Must maintain a professional appearance at all times.
- Must actively participate in daily Huddles.
- Must possess excellent communication skills and be a customer service champion.
We offer a competitive salary and benefits package, as well as opportunities for growth and advancement. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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Busser
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