Customer Service Representative

6 days ago


Dennis Port, Massachusetts, United States Mr. Handyman Full time
Customer Service Representative

At Mr Handyman, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Receive and respond to customer inquiries in a professional and courteous manner.
  • Resolve customer complaints and issues in a timely and effective manner.
  • Schedule services and dispatch technicians as needed.
  • Perform administrative tasks, including data entry and payment processing.
  • Collaborate with other teams to ensure seamless customer service experience.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office and other software applications.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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