Customer Service Representative
6 days ago
At Mr Handyman, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Receive and respond to customer inquiries in a professional and courteous manner.
- Resolve customer complaints and issues in a timely and effective manner.
- Schedule services and dispatch technicians as needed.
- Perform administrative tasks, including data entry and payment processing.
- Collaborate with other teams to ensure seamless customer service experience.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Proficiency in Microsoft Office and other software applications.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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