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Espresso Expert

1 month ago

Fort Collins, Colorado, United States Denver Co Full time

Café Attendant - Denver, Colorado

As a vital member of our team, you will contribute to creating memorable experiences for our guests through exceptional service and high-quality beverages.

Job Overview

The Café Attendant plays a crucial role in our establishment. This position is dedicated to ensuring every customer is treated with respect and receives top-notch service along with a delightful product. A positive demeanor is essential to foster customer loyalty, which is the cornerstone of our business.

Key Responsibilities

  • Consistently develops satisfied customers through attentive service.
  • Delivers high-quality beverages to all patrons.
  • Maintains operational excellence within the café.
  • Contributes positively to the profitability of the café.
  • Takes initiative to master all aspects of the café attendant role.

Qualifications

Education/Training

A high school diploma or equivalent experience is required.

Experience

Prior experience in a customer-facing role is highly preferred.

Skills/Knowledge

Exceptional customer service skills are a must.

Physical Requirements

The physical demands of this role include the ability to hear timers and coordinate effectively with fellow team members. Candidates must be able to assess food quality and interpret production charts and recipes. Interacting with guests in a friendly and welcoming manner is essential.

Accuracy in cash handling and register operations is required. The ability to work independently while prioritizing tasks is crucial. Proficiency in reading, writing, and communicating in English is necessary.

This position involves lifting product cases weighing up to 70 lbs, pushing and pulling carts, and regular bending to lift items and supplies. Mobility is essential, as the role requires moving throughout the café and standing for extended periods.

Work Environment

The work environment is physically demanding, involving prolonged standing, walking, lifting, and carrying throughout the shift.

Benefits

Eligible for participation in the company’s 401(k) program with employer matching and enjoy significant discounts on various services.