Technical Services Specialist

3 days ago


Gainesville, Virginia, United States Vector Security, Inc. Full time

We are seeking a highly skilled Cybersecurity Operations Manager to join our team at Vector Security, Inc. in Gainesville, VA.

This is a full-time position with an estimated salary range of $80,000 - $120,000 per year, depending on experience.

As a Cybersecurity Operations Manager, you will be responsible for providing advanced technical support via phone, email, or workflow applications to internal and external personnel.

You will take ownership of complex enterprise and integrated solutions, assist with design, scope understanding, and implementation of Enterprise solutions, and engage with Sales Engineer team in secondary round conversations to ensure customer scope and design meets all needs.

Additional responsibilities include monitoring and processing support requests submitted via Microsoft Dynamics, troubleshooting complex technical issues, creating knowledge articles and internal guides for troubleshooting and configuration issues, and conducting end-user training sessions.

We offer a competitive compensation package including medical, dental, and vision coverage, company-paid life insurance, short- and long-term disability, and 401k retirement savings plan.



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