Customer Experience Specialist

1 day ago


Frisco, Texas, United States Coach Full time

We're seeking a Customer Experience Specialist to join our sales team at Coach. As a Customer Experience Specialist, you'll be responsible for creating exceptional customer experiences through personalized service and product recommendations.

About the Role

The ideal candidate will have excellent communication skills, a strong understanding of our products, and the ability to work in a fast-paced environment. You'll be expected to discuss product features with customers, suggest add-on items, and complete daily operational tasks such as maintaining the store, cash wrap, and visual merchandising.

Salary and Benefits

We offer a competitive salary of $**45,000 - 60,000 per year**, plus a range of benefits including health insurance, retirement plans, and paid time off. You'll also have access to exclusive employee discounts and opportunities for career advancement.

Key Responsibilities

Your key responsibilities will include:

  • Providing exceptional customer service and creating personalized experiences for each customer
  • Maintaining a high level of product knowledge and staying up-to-date on new products and promotions
  • Discussing product features with customers and suggesting add-on items to increase sales
  • Completing daily operational tasks such as maintaining the store, cash wrap, and visual merchandising


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