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Community Outreach Specialist

2 months ago

Middleburg Heights, Ohio, United States HarmonyCares Full time
About HarmonyCares

HarmonyCares is a leading provider of home-based primary care services, dedicated to delivering high-quality, coordinated healthcare to patients in the comfort of their own homes.

Job Summary

We are seeking a highly motivated and experienced Community Account Executive to join our team. As a key member of our outreach team, you will be responsible for enrolling eligible patients into our HarmonyCares program, building relationships with physician offices and healthcare facilities, and collaborating with our team to drive engagement goals.

Key Responsibilities
  • Develop and execute community outreach account plans to drive patient engagement and enrollment into the HarmonyCares program
  • Conduct research on community provider practices and patient healthcare needs to inform account plans
  • Engage with patients, caregivers, and healthcare providers to educate them about the HarmonyCares program and address any objections
  • Collect and analyze patient outcomes and experiences to inform community outreach strategies
  • Meet or exceed established monthly engagement targets
Requirements
  • College degree or 5 years of progressive career growth
  • 3+ years of related experience in sales, account management, community outreach, or patient engagement in a medical/healthcare industry
  • Proficiency in Microsoft Excel, Word, and PowerPoint, with ability to generate Excel reports
  • Dynamic and engaging personality with excellent interpersonal, verbal, and written communication skills
  • Detail-oriented with ability to think on your feet and respond to inquiries
Preferred Qualifications
  • Bilingual in Spanish, Mandarin, or other language
  • Comfort with CRM and EMR tools
What We Offer

HarmonyCares offers a competitive compensation package, including health, dental, vision, disability, and life insurance, as well as a 401K retirement plan with company match. We also offer tuition reimbursement, paid time off, and a dynamic work environment.