Training Expert for Real Estate Software
6 days ago
We are seeking a highly skilled Trainer to deliver top-notch training programs utilizing cutting-edge instructional platforms. As a Training Specialist I, you will develop in-depth knowledge of our software products and execute tailored training plans to educate users on product features, troubleshooting techniques, and navigation.
- Conduct or co-facilitate product and software orientation and training programs for employees and clients
- Help participants assimilate knowledge, present common troubleshooting issues and resolutions, and guide them in effective client communications
- Execute individual and group training sessions, webinars, workshops, etc.
- Meet established training schedules and project and go-live implementation timelines, including set-up and run-through trainings
- Respond to product and software functionality and set-up questions
- Research and resolve software or product issues, escalating unresolved issues to appropriate individuals as needed
- Facilitate instruction through web-based course content, online webinars, in-person instructor-led courses, and individual coaching sessions
- Instruct participants on technology, product, and industry knowledge
- Communicate subject matter effectively by understanding the needs of the audience and tailoring the session to the target audience
- May create course content and ancillary training materials according to defined learning objectives
Yardi pioneers the property tech industry by seamlessly blending tradition with forward-thinking innovation. Our team of over 9,000 employees in over 40 locations around the globe is dedicated to making great real estate software products. We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth.
Salary Range: $30.29 - $33.65 per hourKey Responsibilities- Deliver high-quality training programs to employees and clients
- Develop and execute training plans to meet business objectives
- Provide exceptional customer service and support
- Collaborate with cross-functional teams to achieve business goals
- Bachelor's degree in education, business, finance, computer engineering, or related area; or an equivalent combination
- Ability to positively and effectively interact with others and teach/coach others
- People-focused with the ability to build rapport
- Detail-oriented, resourceful, and organized with the ability to manage shifting priorities
- Excellent communication skills
- Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
- Strong decision-making and organization skills
- Knowledge of multimedia training platforms and methods
- Strong interpersonal skills
We prioritize your well-being with comprehensive benefits, including:
- 100% paid employee medical premiums
- Company profit-sharing plan
- Flexible work arrangements
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