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Patient Service Representative
2 months ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.
Key Responsibilities- Patient Check-in and Registration: Verify patient information, update records, and ensure accurate billing and insurance processing.
- Front Desk Operations: Manage the waiting area, respond to patient inquiries, and maintain a clean and organized workspace.
- Scheduling and Follow-up: Schedule appointments, manage schedules, and follow up with patients as needed.
- Communication and Customer Service: Provide excellent communication and customer service to patients, staff, and external partners.
- Administrative Tasks: Perform various administrative tasks, including data entry, filing, and supply management.
- Education: High school diploma or equivalent required.
- Experience: 1-2 years of recent medical office experience or similar capacity preferred.
- Skills: Proficient in basic computer functions, ability to learn new software quickly, excellent customer service and communication skills, and ability to multitask and prioritize.
- Competitive Salary and Benefits: We offer a competitive salary and benefits package, including health, dental, and vision insurance, 401(k) with employer contribution, and more.
- Opportunities for Growth and Development: We are committed to helping our employees grow and develop in their careers, with opportunities for advancement and professional development.
