Sprinkler System Technician

2 days ago


Chester Springs, Pennsylvania, United States Johnson Controls Full time

Job Summary

Johnson Controls is seeking a skilled Sprinkler Service Technician I to join our team. As a key member of our service team, you will be responsible for providing top-notch service and repairs on sprinkler systems for commercial, industrial, and residential applications.

Key Responsibilities

  • Receive and respond to service calls from our Service Resource Center, including a brief description of equipment/system malfunctions.
  • Contact customers to ascertain equipment/system problems and provide solutions.
  • Perform service and repairs on sprinkler systems, including wet, dry, pre-action, deluge, and fire pumps.
  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, and other resources to diagnose and repair equipment.
  • Read and interpret blueprints, diagrams, submittals, specifications, and operational product manuals.
  • Exhibit excellent customer service skills by consistently communicating with customers and district staff to ensure complete customer satisfaction.

Requirements

  • 5 years of documented experience in the Fire Sprinkler/Suppression industry.
  • High School Diploma or equivalent required.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet.
  • Ability to work flexible hours, including weekends, to meet customer requirements.
  • Able to participate in an on-call rotation schedule and travel overnight.
  • Demonstrate a high level of customer service and maintain a safe working environment.

Preferred Qualifications

  • NICET Level II certification.

Benefits

This position includes a competitive benefits package, including a hiring hourly range of USD $21.00/HR to $26.00/HR, which will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.



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