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Business Operations Assistant

2 months ago

Bradenton, Florida, United States Castle Group Full time
Job Summary

This Administrative Assistant position provides a wide range of administrative support services to the Castle Group. The successful candidate will perform office work directly related to property management and general business operations.

Key Responsibilities
  • Customer Service: Provide exemplary service to residents, demonstrating outstanding customer service skills consistent with the values and mission of the Castle Group.
  • Administrative Support: Perform a variety of administrative tasks, including answering telephones, processing work orders, and maintaining association files.
  • Communication: Assist in creating and posting newsletters and notices, as well as maintaining homeowner rosters and databases.
  • Financial Management: Process ARC applications, review receivable reports, and assist in forwarding collection packages to counsel.
  • Property Management: Perform property inspections as directed by the Community Association Manager and may be responsible for processing association expense checks.
  • Other Duties: May be assigned other duties by the Community Association Manager.
Requirements
  • Education: High school diploma required; Associates degree with concentration in business preferred, or equivalent combination of education and experience.
  • Experience: Two to three years of related work experience, with a strong administrative background and excellent interpersonal, office management, and communications skills.
  • Computer Literacy: Intermediate command of computer hardware and software, specifically Microsoft Windows, Word, Excel, PowerPoint, and Outlook.
  • Language Requirements: Multiple language fluency is desirable and may be required depending on the community's needs.
  • Travel and Availability: May be required to travel for training sessions off-site on an infrequent basis and may be occasionally required to cover for administrative staff at other communities within a reasonable commuting distance.