Customer Service Representative
6 days ago
SixAxis LLC is a leading organization in the industry, dedicated to delivering exceptional customer experiences. Our team is passionate about providing top-notch support to our clients.
**Job Summary**
We are seeking an experienced Customer Service Representative to join our team. As a key member of our Sales department, you will be responsible for managing assigned Sales Manager accounts, processing sales orders, and resolving customer inquiries. Your excellent communication skills and problem-solving abilities will enable you to build strong relationships with our customers and drive business growth.
**Key Responsibilities**
- Account Management: Manage assigned Sales Manager accounts, including entering, updating, and processing sales orders.
- Order Processing: Process orders accordingly, ensuring capture of all relevant information.
- Customer Support: Respond to customer or distributor questions on order status, discrepancies, and determine appropriate corrective action.
Requirements
- 2+ years' experience in B2B customer service
- Strong written and verbal communication skills
- Ability to work well in a team environment
- Experience with Microsoft Office - Outlook, Word, Excel
Estimated Salary: $45,000 - $55,000 per year
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