Community Outreach Specialist

3 weeks ago

Tucson, Arizona, United States Endeavors Full time
Job Summary

The Outreach Coordinator will be responsible for recruiting clients to the Customs and Border Protection Workforce Wellness Program (CBP WWP) through outreach to local CBP facilities and events. This includes developing relationships with local community partners to provide services to clients.

Key Responsibilities
  • Plan, evaluate, and implement community outreach and associated programs related to the CBP WWP delivery of quality services.
  • Establish and maintain partnerships with external stakeholders, as well as federal, state, and local agencies to understand concerns and gather information for drafting recommendations to improve the delivery of services.
  • Promote dialogue about wellness, policies, and programs by supporting the coordination of forums, community meetings, and other special engagements.
  • Represent the CBP WWP at working groups and at stakeholder engagements.
  • Research and analyze gaps, needs, and goals of the law enforcement community.
  • Facilitate weekly referral and outreach meetings with intake and community partners.
  • Represent CBP WWP to interested agencies, organizations, and community groups on community outreach and prevention/intervention through information sharing and creating partnerships.
  • Develop approaches to work with agencies, organizations, and community groups and address issues/problems that impact outreach.
  • Survey the needs/perceptions of communities and service organizations to measure attitudes regarding CBP WWP collaboration and outreach strategies, with the criminal justice system.
  • In collaboration with Marketing, develop targeted/specialized communication and information-sharing strategies to facilitate effective relationships and address negative attitudes/perceptions, as appropriate.
  • Prepare outreach and community involvement reports for the programs in behavioral health department.
  • Disseminate information regarding prevention/intervention programs and encourage the use of best practices.
  • Initiate, develop, and conduct special events, workshops, seminars, and other meetings to educate, inform, and stimulate community program participation.
  • Identify and educate stakeholders and agencies about resources, such as grant funding opportunities, training, and technical assistance related to community-based programs and prevention/intervention initiatives.
  • Manage CBP WWP social media accounts.
  • Assist in performing program analysis and evaluation to evaluate overall outreach program effectiveness.
Requirements
  • Bachelor's degree in public relations, marketing, business, or communication preferred.
  • 3+ years in outreach and marketing activities and knowledge of social service delivery. Prior experience within the border patrol or law enforcement community and/or organizations.
  • Business management, project management skills required.
  • Outstanding organizational, interpersonal, and communication skills.
  • Outgoing, pleasant, professional manner; the ability to create and maintain contacts in the community; and clearly articulate mission and goals of the CBP WWP.
  • Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion.
  • Flexibility in hours required as needed for business purposes.
  • Driver's License with clear record.
  • Must have daily use of a vehicle without prior notice.
  • Must be available and willing to travel to various locations and with such frequency as the business need dictates.
  • Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.

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