Roadside Assistance Tow Truck Driver

1 month ago

Topeka, Kansas, United States AAA Mid Atlantic Full time
Job Summary

We are seeking a Tow Truck Driver to join our Roadside Assistance team at AAA Mid Atlantic. As a Tow Truck Driver, you will be responsible for providing lock-out, fuel delivery, battery jump starts, and tire change services to our members. You will also provide tow and recovery services, communicate with members effectively, and make sound decisions regarding the safe service of vehicles.

Key Responsibilities
  • Provide lock-out, fuel delivery, battery jump starts, and tire change services to members
  • Provide tow and recovery services
  • Communicate with members effectively to keep them informed and ensure their safety
  • Make sound decisions regarding the safe service of vehicles and accommodate member needs
  • Enter call information accurately into in-truck technology, process payments, handle cash, and complete reports as required
  • Conduct vehicle and equipment inspections to ensure safe operating condition and adequately secured at all times
  • Support AAA as needed by participating in special events promoting the brand
Requirements
  • Must be at least 21 years old
  • Completion of a high school diploma or equivalent
  • Possess and maintain a valid driver's license for the state where you reside and maintain all state and local licensing requirements
  • Ability to pass a physical examination as required by Department of Transportation and/or Company policy
  • 3 years of experience in an automotive/mechanical environment, or technical school, or a minimum of 3 years of experience in a sales and/or customer service role is preferred
  • Lift and carry equipment weighing up to 75 pounds, bend, kneel, and balance to change tires, inspect, and push vehicles, and use hand tools to provide service
  • Satisfactory pre-and post-employment screening results, including criminal, drug, and motor vehicle screening
What We Offer
  • A competitive base rate of $20.00/hour, based on experience
  • 10% shift differential for working 2nd shift
  • Plenty of overtime during peak season
  • Monthly bonuses (potential to earn an additional $300-$500 per month)
  • Over 3 weeks of Paid Time Off (PTO)
  • 8 Paid Holidays
  • 401(k) plan with company match up to 6% (first 4% matched at 125%)
  • Medical, Dental, Vision, and Prescription Coverage
  • FREE Life Insurance
  • FREE AAA Membership
  • Tuition Reimbursement
  • Paid Training
  • Uniforms and tools provided
Equal Opportunity Employer

AAA Club Alliance (ACA) is an equal opportunity employer. We are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.

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