Student Success Coordinator

4 days ago


Albuquerque, New Mexico, United States CNM Full time
Job Summary

Central New Mexico Community College (CNM) is seeking a highly motivated and organized Student Success Navigator to join our team. As a key member of our Enrollment Management Student Success division, you will play a vital role in coordinating educational outreach, campus community events, and employer outreach opportunities for new students. This includes supporting the Dual Credit Making Money Work program, New Student Orientation programs, and other special programs such as Competency Based Education, Fast Track, and Bilingual.

Key Responsibilities
  • Assist students with enrollment and registration, providing exceptional customer service and answering questions about programs offered at the college.
  • Promote activities to enhance student enrollment and identify, coordinate, and schedule on and off-campus recruitment events.
  • Establish and maintain relationships with staff and faculty to compile and disseminate current college information for recruitment and orientation purposes.
  • Respond to requests for information, conduct presentations, and perform data entry and retrieval tasks while working with the general public.
  • Maintain internal records and reports, including recruitment activity and other required monthly reports.
  • May organize and conduct NSO presentations, develop new orientations, make updates or improvements for existing orientations, and work with the online platform that houses the online orientations.
  • May assist with performing self-assessment and other related research for recruitment, outreach, and sales-related efforts.
  • Conduct program outreach activities inside and outside of the service district.
  • Represent CNM and programs at public events and may perform duties outside of regular hours.
  • Participate on committees and perform other duties as assigned.
Requirements
  • Associate's degree and two (2) years of related experience or an Associate's degree and 3-4 terms of directly related experience as a Student Ambassador within the Enrollment Management Student Success division.
  • Preference: Bilingual English and Spanish.
  • Split time between Main Campus and Westside Campus.
  • Best consideration: October 11, 2024.
  • Limited Term through December 31, 2026.
EEO Statement
Central New Mexico Community College is an EEO employer and does not discriminate in employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition, or status as a protected veteran or spousal affiliation.

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