Service Associate
1 week ago
We are seeking a highly skilled and customer-focused Service Associate to join our team at Family Fare. As a Service Associate, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our guests, and maintaining a clean and organized store environment.
Key Responsibilities- Provide excellent customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Bag groceries and provide carry-out service to vehicles for guests, ensuring a safe and efficient process.
- Retrieve carts from the parking area, empty bottle bins, and clean bottle machines and the bottle return area.
- Collect, return, clean, and organize shopping carts, and load groceries into customers' vehicles.
- Maintain a clean, attractive, and well-stocked department, adhering to company standards and guidelines.
- Have a thorough knowledge of store products and be able to assist guests with their purchases.
- Handle spoiled or damaged products according to established guidelines.
- Perform cleaning duties and other assigned tasks in a timely and efficient manner.
- Follow all PPE and Safety Guidelines, Food Safety and Cleaning Expectations, and Guest Experience Guidelines.
- High School Diploma (GED) preferred.
- Good oral communication skills and ability to interact politely and effectively with customers.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist, and turn frequently.
As part of our commitment to our associates' well-being, we offer a comprehensive Total Rewards benefits package. SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals. We are not able to sponsor work visas for this position.
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